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At Roche Chartered Surveyors our market knowledge and award-winning pro-active service are recognised by commercial property occupiers, landlords, developers and investors. Our client relationships are at the heart of everything we do.

2020 Highlights


Over £100m

of property for clients and lenders


Largest Industrial Letting

150,000 sq ft manufacturing centre


Most active agent

East Anglia’s No. 1 retail letting agent and Norfolk's most active commercial agent and Dealmaker…..again.

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Meet the team

With 8 surveyors, collectively providing over 150 years’ experience, Roche offer unrivalled in-depth knowledge of the commercial property market.

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Sam Kingston


Sam is the Managing Partner and has been with Roche since 2003.  He works across occupational agency, investment and development and is a RICS Registered Valuer.

He prides himself on providing honest, straightforward advice and having worked in the commercial market for over 20 years in Norwich, he has a strong track record with sound market knowledge and an understanding of the drivers affecting the local economy.

Career highlights include acting for a private investor in the sale of a £15 million office portfolio and working on the development of Briar Park, a multi-use business park, with car sales, trade counter and traditional business uses.

Sam works for a number of major landowners and funds including: Columbia Threadneedle, Chancerygate, Kames, Anglian Windows and Tesco. Local investors and developers include: Dencora, Peter Colby Commercial and Tilia.

Outside of work Sam likes sailing on the Norfolk coast and competing in ultra-running and triathlon events – having completed the Marathon Des Sables.

M: 07796 262472
T: 01603 756333

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Adrian Fennell


Adrian is a Partner in the firm and responsible for the retail and leisure departments which are branded under “Roche Retail”. The retail Department has won the EGi most active retail and leisure agent for East Anglia for 8 years and was recently awarded No.1 retail letting agent in East Anglia by Trevor Wood Associates.

Adrian is an expert in shopping centre, high street and out of town retail leasing, professional work, investment agency and active asset enhancement/management. He has worked on many regeneration projects including Anglia Square in Norwich and Friary Street in Guildford that have both focussed on turning outdated real estate into assets for the future.

Adrian enjoys advising on strategic asset enhancement by maximising client income not just for the short term but by providing a stable income flow for the future.

Current clients include: Columbia Threadneedle, Aviva, Aberdeen Standard, Ellandi, Legal and General, Waypoint, Infra Red and Warren James.

Prior to joining Roche in 2004 Adrian worked at Cushman & Wakefield (Healey & Baker) for 20 years where he was the Partner responsible for the South of England retail & leisure team, as well as the Netherlands, where he was based for 7 years as Head of Retail.

A keen cyclist in his spare time, Adrian rode from Land’s End to John O’Groats in 2012 and 2018.

M: 07880 975250
T: 01603 756334

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James Allen


A partner at Roche, James Allen joined in 1989 and has over 30 years’ experience working in commercial property.

James deals with agency transactions, principally in the office, industrial and distribution sectors, including advising on new developments, investments and company relocations. He has handled major disposals for clients including Jewson, BT and Associated British Ports and has dealt with many of Norwich’s office buildings and industrial estates. He has advised firms such as Howes Percival and Savills on recent office relocations.

James has been involved in the 300-acre Broadland Business Park, Norwich’s leading business development, since 1998 when it was a greenfield site. Initially providing development advice to guide the plans for the scheme, James has played a part in virtually all the subsequent transactions. The Park is still expanding and now boasts approximately one million square feet of floorspace which house over 4,000 employees.

Outside work, having previously played hockey, squash and football, James takes a keen interest in sports, following the fortunes of Norwich City, North Walsham Rugby Club and the England cricket team, as well as keeping fit – he walks part of the Norfolk coast most weekends.

M: 07778 297298
T: 01603 756332

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Jackie Crisp


Jackie joined Roche soon after the firm was established in 1988 and subsequently became a Partner in 1990.  She heads the Valuation and Professional Services department which looks after Valuations, Rating and Management and is extensively involved in Lease Advisory work.  She is also a RICS Registered Valuer with a wealth of experience across the main commercial property sectors.

Jackie is known for her efficient and pragmatic approach and is driven to resolve client’s issues, especially when the initial situation was complicated. She prides herself on working with her clients and making a difference by bringing her years of training, experience and qualifications to bear.

Her range of work includes multi-million pound portfolio valuations for large funds and property owners,  management of multi-let office blocks and retail centres and lease renewal, rent review and rating advice for both occupier and landlord clients, sometimes acting as an Expert Witness. Her clients include many banks, building societies and lending institutions such as Barclays, HSBC, Handelsbanken and Lloyds as well as East of England Co-op, Bullen Properties, Jewson and the UEA.

When not in the office she likes reading, walking, running, singing and is a Lay Minister in the Anglican Church so her Sundays are busy too.

M: 07860 795625
T: 01603 756331

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Graham Jones


Graham is a Partner at Roche and has over 15 years’ experience in dealing with commercial property. Graham splits his time between general commercial agency across the office, industrial, retail and leisure sectors and the firm’s lease advisory department undertaking rent reviews, lease renewals and general lease consultancy work. He is also an RICS registered valuer and carries out valuations for a wide range of lenders and clients.

Graham enjoys a diverse role advising both landlords and tenants/occupiers and in particular likes helping clients restructure their property holdings to suit their requirements. Career highlights include acting for the landlords in the letting of a 40,000 sq ft grade A office building in Norwich prior to the landlord incurring any void costs and which was the largest office letting in the city for a decade. Current projects include assisting two property companies improve their industrial estate portfolio assets values by restructuring the lease profiles and acting for a national pub company in regional freehold pub disposals.

Current clients include: Ei Group/Stonegate, East of England Co-op, Lothbury Investment Management, Mileway, Canmoor, Breckland Council and Stenprop.

Outside of work Graham enjoys keeping fit by running and swimming and is a (very) keen golfer.

M: 07496 164609
T: 01603 756338

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David Hall

Partner - Building Surveyor

David is a Partner at Roche and heads the Project and Building Consultancy department. David has more than 14 years’ experience in dealing with a broad range of commercial property instructions.

He has worked for clients ranging from major international property funds, pension investors and blue-chip companies to single investors and local authorities. Clients have included M&G, Ministry of Justice, NHS and local school academy trusts.

David has considerable experience in all areas of commercial property building surveying, specialising in dilapidations, refurbishment of commercial property and due diligence surveys. Notable instructions include settling a £700,000 office dilapidations claim against a multi-national occupier, project managing a £2m refurbishment of a manufacturing plant and an acquisition survey of a Grade II Listed local landmark building.

Additionally, David supports the RICS as a trained assessor for the Assessment of Professional Competence examination.

Outside of work David is kept busy with a young family but finds time to be a Norwich City Football Club season ticket holder and go on (steady) lunchtime runs

M: 07469 392530
T: 01603 756335

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Sam Freakley

Graduate Building Surveyor

Sam Freakley is a Graduate Building Surveyor at Roche, having joined the business in 2018.  He has a Masters in Building Surveying and is currently enrolled on the RICS Assessment of Professional Competence.

His time is spent in a supporting role in the Project and Building Consultancy department with his main duties including building surveys, project management, reinstatement cost assessments, schedule of condition surveys, dilapidation surveys, and party wall negotiations.  Sam has already been involved in numerous projects to date, including overseeing a multi-hundred-thousand-pound fit-out contract of a 44,000 sq ft multi-let office building in Norwich city centre.

As a mature graduate Sam also brings with him a broad range of experience from his previous career as an environmental consultant and from his practical experience of the residential construction industry.

In his spare time, he enjoys running, cycling and swimming (preferably in the sea if it’s warm enough).

M: 07393 583072
T: 01603 756342

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Ben Common

Graduate Surveyor

Ben is a Graduate Commercial Surveyor who joined Roche in 2020. In 2019 he graduated from Sheffield Hallam University attaining BSc (Hons) in Real Estate. Ben has enrolled onto the RICS Assessment of Professional Competence where he is undertaking training for the Commercial Real Estate Pathway. Currently, Ben is working within Roche’s retail department in a supporting role, however, throughout the course of his training he will gain exposure in all areas of the business.

Outside of work Ben loves to travel, a recent highlight was Sri Lanka in 2019. He also enjoys Rugby and Cricket (he considers himself a useful bowler).

M: 07917 762230
T: 01603 756340

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News and Press

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    Norwich warehouse letting
    April 2021

    Norwich warehouse letting

    Acting on behalf of Schroders, Roche have recently completed the letting of 5 Twickenham Road, Norwich.

    The property is part of the popular Union Park industrial estate and had recently been refurbished, with work only just finishing before the letting completed. The warehouse extended to 10,441 sq ft and has been let to a local storage company.

    Sam Kingston of Roche commented “The property had only just been refurbished and a number of parties were showing interest in the site. The lack of available warehousing is such that occupiers have limited opportunities at the present time and this has led to a hardening of rents. Now is the time for new warehousing to be constructed” .

    Lenwade industrial sale
    March 2021

    Lenwade industrial sale

    Acting on behalf of a private landlord Roche have secured the sale of a warehouse/industrial unit on Norwich Road, to Broadland Radiators.

    The property, a 2 storey workshop  with associated storage and office accommodation to the front elevation, has a total floor are of 11,455 sq ft and a secure yard and was previously used for retail and warehouse use.

    Sam Kingston of Roche, acting for the landlord commented “the sale has allowed the landlord to reinvest the proceeds into a new Norwich city centre shop, where their business can benefit from enhanced investment in a new retail experience”. Although the property was suited to use as a workshop the buyers will be using it for engineering and workshop uses and the purchase shows the continued strength of the warehouse market.

    Dereham residential land sale
    February 2021

    Dereham residential land sale

    Acting on behalf of a private owner Roche have successfully concluded the sale of residential land in Dereham to Flagship Group.

    The land is located at the edge of Dereham town centre, off South Green, and consists of a 2.29 acre brownfield site (formerly occupied by Crane Fruehauf). Having obtained outlined consent for residential development the land was marketed accordingly and having attracted a number of enquiries terms were agreed with Flagship on a subject to detailed planning basis. Flagship subsequently secured planning consent for 39 dwellings.

    Graham Jones of Roche, who acted as the vendors agent in the sale, comments: “this was an important regeneration site in Dereham, having previously been occupied by one of the town’s principal employers. To achieve a good sale to a local housing association for the delivery of some much-needed affordable housing was an excellent outcome.”

    First significant office letting in 2021
    February 2021

    First significant office letting in 2021

    Acting on behalf of Aegon Asset Management, Roche have secured the letting of part of the prestigious office building Yare House, Thorpe Road, Norwich, to Towergate Insurance.

    Yare House is a multi-let office building, with the specific suite being the third floor which comprises 7,131 sq ft of high-specification, open plan office accommodation. The space has recently been vacated and was new to the market.

    The property was let to Towergate Insurance who were relocating from other office space in Norwich City Centre.

    Sam Kingston of Roche acted for Aegon in the transaction and commented: “Yare House is one of Norwich’s pre-eminent city centre Grade A office buildings with good access to the train station. This is the first major office letting of 2021 and reassures us that the regional office market remains strong and that occupiers will want to retain a presence in Norwich. The pandemic has changed the way offices are used, but there will be a requirement for collaborative space in the future”.

    Hotel sale during lockdown
    January 2021

    Hotel sale during lockdown

    Acting on behalf of the fixed charge receivers, Roche managed to secure the sale of the vacant freehold Stracey Hotel in Norwich just prior to Christmas.

    The sale was the first of a portfolio of four properties offered for sale on behalf of the same client following the collapse of the previous operator.

    The property comprises a large, 20-bed Victorian hotel which was comprehensively refurbished in 2009. Trading ceased early 2020, not long before the country entered its first national lockdown. Graham Jones of Roche, who dealt with sale, commented: “marketing a property for sale during a pandemic was never going to be easy, especially a property in a sector (hotels and leisure) which has arguably been the most severely impacted. However, after a suitable marketing period we were encouraged by the interest received and the determination shown by some to invest for the future. We were pleased to conclude a sale quickly to a local operator, which demonstrated the confidence shown in Norwich as a resilient location.”

    The remaining three properties are all under offer.

    Sale of development land
    October 2020

    Sale of development land

    Acting on behalf of Peter Colby Commercials, Roche have secured the sale of 2.2 acres of land at Mousehold Lane, for the development of a care home with assisted living.

    The development land, which fronts the outer ring road, has been vacant for a number of years. Planning was approved in 2019 for the erection of a 79-bed residential care home with 42 supported living apartments.  The property was sold to Boudica Developments Ltd.

    Sam Kingston of Roche commented “There was a flurry of interest in 2020, which assisted with the sale. The site has been vacant for several years and redevelopment of this former Start Rite factory is good for Norwich and the location”.

    Letting of prestigious office building
    March 2020

    Letting of prestigious office building

    Acting on behalf of long-standing client Breckland District Council, Roche have secured the letting of the prestigious office building Roman House on Turbine Way in Swaffham to local travel company One Traveller Ltd.

    The property comprises 8,760 sq ft of high-specification, energy-efficient office space originally purpose-built as a regional office for a construction firm.

    The property was let to award-winning travel agency One Traveller to satisfy their expansion requirements and help secure their presence in the town for the longer term.

    Graham Jones of Roche acted for Breckland in the transaction and commented: “Roman House presented a rare opportunity for a fledgling business to occupy a quality headquarters-type building. The fact the transaction led to an important employer being able to stay in the town to expand the business made the deal all the more satisfying for all parties.”

    Norwich Airport – Hangar and land Acquisition for EAAA
    March 2020

    Norwich Airport – Hangar and land Acquisition for EAAA

    Acting for East Anglian Air Ambulance, Roche have recently acquired an extra 1-acre of development land and a 10,525 sq ft hangar at Norwich International Airport. The acquisition by EAAA allows the charity to expand their operation and to have the offices, engineering and medical services under one roof. A new facility is now under construction. The purchase gives ownership certainty to the Charity and will provide a new state of the art facility, with improved efficiency.

    Sam Kingston of Roche said” it was a pleasure acting for EAAA in the acquisition of this property from Norwich Airport. The purchase of a property with direct access to the airport was important for the charity and Norwich Airport were keen to help this important regional charity in their ownership goals”.

    Roche appointed as property advisors by leading independent Opticians
    March 2020

    Roche appointed as property advisors by leading independent Opticians

    Roche have been appointed by long-established regional opticians Cecil Amey to advise on their property portfolio, with services including acquisitions, disposals, rent reviews and lease renewals.

    To date instructions have included the acquisition of a new practice in Aylsham, the disposal of a former practice (due to relocation) in Wymondham and rent reviews and lease renewals of three other practices.

    Graham Jones of Roche, who acts for Cecil Amey comments: “we are delighted that such a well-respected and important regional company has put their trust in us to advise and support them in their property dealings so they can concentrate on their day-to-day business. Dealing with market town retail property can be quite challenging in the current climate and we pride ourselves in being able to provide cost-effective property solutions.”

    Bedford – Office Investment sale
    March 2020

    Bedford – Office Investment sale

    Acting on behalf of a regional property investment company, Roche have recently sold an office investment in Bedford. The office is occupied by Capita and has been acquired by an occupier on the same Business Park that aims, eventually, to move into the 10,000 sq ft office. The short-term nature of the lease was a contributing factor to the acquisition, allowing the local business time to grow and move to new premises. The property sold for £1,150,000, which equates to a 10% yield.

    Sam Kingston of Roche says “The office at Franklin Court, Bedford, was the last asset held by our clients, as the rest of the portfolio was sold in 2018. The sale, off market, to a local occupier indicates that correctly priced assets remain of interest to owner occupiers. Kirby Diamond acted for the buyer.”