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At Roche Chartered Surveyors our market knowledge and award-winning pro-active service are recognised by commercial property occupiers, landlords, developers and investors. Our client relationships are at the heart of everything we do.

2020 Highlights


Over £100m

of property for clients and lenders


Largest Industrial Letting

150,000 sq ft manufacturing centre


Most active agent

East Anglia’s No. 1 retail letting agent and Norfolk's most active commercial agent and Dealmaker…..again.

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Meet the team

With 8 surveyors, collectively providing over 150 years’ experience, Roche offer unrivalled in-depth knowledge of the commercial property market.

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Sam Kingston


Sam is the Managing Partner and has been with Roche since 2003.  He works across occupational agency, investment and development and is a RICS Registered Valuer.

He prides himself on providing honest, straightforward advice and having worked in the commercial market for over 20 years in Norwich, he has a strong track record with sound market knowledge and an understanding of the drivers affecting the local economy.

Career highlights include acting for a private investor in the sale of a £15 million office portfolio and working on the development of Briar Park, a multi-use business park, with car sales, trade counter and traditional business uses.

Sam works for a number of major landowners and funds including: Columbia Threadneedle, Chancerygate, Kames, Anglian Windows and Tesco. Local investors and developers include: Dencora, Peter Colby Commercial and Tilia.

Outside of work Sam likes sailing on the Norfolk coast and competing in ultra-running and triathlon events – having completed the Marathon Des Sables.

M: 07796 262472
T: 01603 756333

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Adrian Fennell


Adrian is a Partner in the firm and responsible for the retail and leisure departments which are branded under “Roche Retail”. The retail Department has won the EGi most active retail and leisure agent for East Anglia for 8 years and was recently awarded No.1 retail letting agent in East Anglia by Trevor Wood Associates.

Adrian is an expert in shopping centre, high street and out of town retail leasing, professional work, investment agency and active asset enhancement/management. He has worked on many regeneration projects including Anglia Square in Norwich and Friary Street in Guildford that have both focussed on turning outdated real estate into assets for the future.

Adrian enjoys advising on strategic asset enhancement by maximising client income not just for the short term but by providing a stable income flow for the future.

Current clients include: Columbia Threadneedle, Aviva, Aberdeen Standard, Ellandi, Legal and General, Waypoint, Infra Red and Warren James.

Prior to joining Roche in 2004 Adrian worked at Cushman & Wakefield (Healey & Baker) for 20 years where he was the Partner responsible for the South of England retail & leisure team, as well as the Netherlands, where he was based for 7 years as Head of Retail.

A keen cyclist in his spare time, Adrian rode from Land’s End to John O’Groats in 2012 and 2018.

M: 07880 975250
T: 01603 756334

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James Allen


A partner at Roche, James Allen joined in 1989 and has over 30 years’ experience working in commercial property.

James deals with agency transactions, principally in the office, industrial and distribution sectors, including advising on new developments, investments and company relocations. He has handled major disposals for clients including Jewson, BT and Associated British Ports and has dealt with many of Norwich’s office buildings and industrial estates. He has advised firms such as Howes Percival and Savills on recent office relocations.

James has been involved in the 300-acre Broadland Business Park, Norwich’s leading business development, since 1998 when it was a greenfield site. Initially providing development advice to guide the plans for the scheme, James has played a part in virtually all the subsequent transactions. The Park is still expanding and now boasts approximately one million square feet of floorspace which house over 4,000 employees.

Outside work, having previously played hockey, squash and football, James takes a keen interest in sports, following the fortunes of Norwich City, North Walsham Rugby Club and the England cricket team, as well as keeping fit – he walks part of the Norfolk coast most weekends.

M: 07778 297298
T: 01603 756332

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Jackie Crisp


Jackie joined Roche soon after the firm was established in 1988 and subsequently became a Partner in 1990.  She heads the Valuation and Professional Services department which looks after Valuations, Rating and Management and is extensively involved in Lease Advisory work.  She is also a RICS Registered Valuer with a wealth of experience across the main commercial property sectors.

Jackie is known for her efficient and pragmatic approach and is driven to resolve client’s issues, especially when the initial situation was complicated. She prides herself on working with her clients and making a difference by bringing her years of training, experience and qualifications to bear.

Her range of work includes multi-million pound portfolio valuations for large funds and property owners,  management of multi-let office blocks and retail centres and lease renewal, rent review and rating advice for both occupier and landlord clients, sometimes acting as an Expert Witness. Her clients include many banks, building societies and lending institutions such as Barclays, HSBC, Handelsbanken and Lloyds as well as East of England Co-op, Bullen Properties, Jewson and the UEA.

When not in the office she likes reading, walking, running, singing and is a Lay Minister in the Anglican Church so her Sundays are busy too.

M: 07860 795625
T: 01603 756331

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Graham Jones


Graham is a Partner at Roche and has over 15 years’ experience in dealing with commercial property. Graham splits his time between general commercial agency across the office, industrial, retail and leisure sectors and the firm’s lease advisory department undertaking rent reviews, lease renewals and general lease consultancy work. He is also an RICS registered valuer and carries out valuations for a wide range of lenders and clients.

Graham enjoys a diverse role advising both landlords and tenants/occupiers and in particular likes helping clients restructure their property holdings to suit their requirements. Career highlights include acting for the landlords in the letting of a 40,000 sq ft grade A office building in Norwich prior to the landlord incurring any void costs and which was the largest office letting in the city for a decade. Current projects include assisting two property companies improve their industrial estate portfolio assets values by restructuring the lease profiles and acting for a national pub company in regional freehold pub disposals.

Current clients include: Ei Group/Stonegate, East of England Co-op, Lothbury Investment Management, Mileway, Canmoor, Breckland Council and Stenprop.

Outside of work Graham enjoys keeping fit by running and swimming and is a (very) keen golfer.

M: 07496 164609
T: 01603 756338

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David Hall

Partner - Building Surveyor

David is a Partner at Roche and heads the Project and Building Consultancy department. David has more than 14 years’ experience in dealing with a broad range of commercial property instructions.

He has worked for clients ranging from major international property funds, pension investors and blue-chip companies to single investors and local authorities. Clients have included M&G, Ministry of Justice, NHS and local school academy trusts.

David has considerable experience in all areas of commercial property building surveying, specialising in dilapidations, refurbishment of commercial property and due diligence surveys. Notable instructions include settling a £700,000 office dilapidations claim against a multi-national occupier, project managing a £2m refurbishment of a manufacturing plant and an acquisition survey of a Grade II Listed local landmark building.

Additionally, David supports the RICS as a trained assessor for the Assessment of Professional Competence examination.

Outside of work David is kept busy with a young family but finds time to be a Norwich City Football Club season ticket holder and go on (steady) lunchtime runs

M: 07469 392530
T: 01603 756335

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Sam Freakley

Building Surveyor

Sam Freakley is a qualified Building Surveyor at Roche, having joined the business in 2018.  He has a Masters in Building Surveying, joined the firm as a Graduate Surveyor and qualified in 2021.

His time is spent as an active member of the Project and Building Consultancy department with his main duties including building surveys, project management, reinstatement cost assessments, schedule of condition surveys, dilapidation surveys, and party wall negotiations.  Sam has experience in numerous projects to date, including overseeing a multi-hundred-thousand-pound fit-out contract of a 44,000 sq ft multi-let office building in Norwich city centre.

Sam also brings with him a broad range of experience from his previous career as an environmental consultant and from his practical experience of the residential construction industry.

In his spare time, he enjoys running, cycling and swimming (preferably in the sea if it’s warm enough).

M: 07393 583072
T: 01603 756342

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Ben Common

Graduate Surveyor

Ben is a Graduate Commercial Surveyor who joined Roche in 2020. In 2019 he graduated from Sheffield Hallam University attaining BSc (Hons) in Real Estate. Ben has enrolled onto the RICS Assessment of Professional Competence where he is undertaking training for the Commercial Real Estate Pathway. Currently, Ben is working within Roche’s retail department in a supporting role, however, throughout the course of his training he will gain exposure in all areas of the business.

Outside of work Ben loves to travel, a recent highlight was Sri Lanka in 2019. He also enjoys Rugby and Cricket (he considers himself a useful bowler).

M: 07917 762230
T: 01603 756340

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Emma Rose

Commercial Property Manager

Emma has recently joined Roche as our Commercial Property Manager.  She provides assistance to property owners in managing their properties in line with the lease agreements while working closely with the tenants.

Emma is responsible for carrying out the day-to-day management and operational functions on assigned properties across our portfolio of instructions. She brings with her a wealth of experience from her 14 years in the Property Management industry.

Emma is kept busy outside of work with her young family and enjoys the simple things in life like meals out and beach walks.

M: 07511 138579
T: 01603 756341

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News and Press

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    Warehouse letting in Great Yarmouth
    October 2021

    Warehouse letting in Great Yarmouth

    Roche Surveyors acting for London based investors have recently completed the letting of a 14,000 sq ft warehouse on Bessemer Way, Great Yarmouth. The warehouse has been occupied by a Norwich based house builder that will be utilising the property to assemble timer framed housing.

    Sam Kingston of Roche comments “the lack of opportunities in Norwich led the tenant to seek accommodation in Great Yarmouth. The premises at Bessemer Way offered cost effective warehousing space at a time when there were various options in the market. However availability of space has now decreased in Great Yarmouth driving strong demand across the region”

    Residential land sale completes
    October 2021

    Residential land sale completes

    Roche surveyors acting on behalf of private landowners have concluded the sale of 11 acres of residential land at Snettisham. The land was promoted through the planning system by Pigeon and once planning was obtained the site was openly marketed. There was a high level of interest leading to best bids with Bennett Homes purchasing the site.

    Sam Kingston of Roche comments “The promotion of the land through the planning system, via Pigeon, has resulted in a premium price being paid for this residential site in the popular west Norfolk village of Snettisham. Several developers bid for the site with Bennett Homes securing the land”

    Guardian Road Industrial Estate Lettings
    September 2021

    Guardian Road Industrial Estate Lettings

    Acting on behalf of Mileway, Roche have recently completed the lettings of Unit 4 and Unit 9 at the Guardian Road Industrial Estate in Norwich.

    As a result of the lettings, the Guardian Road Industrial Estate is now fully occupied. Unit 4 extends to 2,444 sq ft and has been let to Soter Professional Services whilst Unit 9 is 3,025 sq ft and has been let to Hidden Botanicals.

    Ben Common of Roche who acted for the landlord commented “Industrial units within this size range are in high demand. The short void period for these units and the rents achieved being in excess of £7.00 per sq ft demonstrates the continued strong appetite from businesses to occupy small industrial units across Norwich.’’

    New property management instructions
    September 2021

    New property management instructions

    Roche are pleased to report they have taken on two more properties to manage for out of area clients.

    Both properties are in the city centre and add to the extensive portfolio we manage.

    The premises are multi let or in the process of being multi let by Roche.  One property comprises just over 5,000 sq ft with a rent roll in excess of £60,000 pax and the other is a night club with adjacent premises of similar size and is partially occupied.

    Jackie Crisp, Partner of the management department, says, ‘This is a great example of how we can provide a bespoke service for new clients and we look forward to proactively managing these properties and creating an efficient, well run package for our clients’

    6 Brand New Retail Lettings Signed at Anglia Square, Norwich
    September 2021

    6 Brand New Retail Lettings Signed at Anglia Square, Norwich

    Roche Retail are pleased to announce that they have let 6 shops in Anglia Square Shopping Centre over the past 2 months. The launch of The Facility, a brand-new fitness studio, Bicycle Links, a bike shop and social enterprise, St Martins Housing, a local homeless charity store, Ernie’s Zero Waste Shop, a food and produce shop providing an environmentally sustainable solution to waste packaging, Sutton Toys, a local toys retailer and Handmade With Love, a bath bombs and soap retailer.

    The lettings comprise a total of over 11,000 sq ft and were all in existing vacant units that means that Anglia Square is now virtually fully let. Adrian Fennell of Roche Retail that are the sole agents for Anglia Square reports that “the level of interest has been phenomenal since Easter and a number of the units could have been let twice over. Anglia Square has bucked the Covid trend which has also been down to being a very proactively managed centre offering a facility that the resident population are embracing”.

    Anglia Square comprises a 340,000 sq ft shopping centre with multiple retailers including Iceland, Boots, Savers, Poundland, QD and Greggs. It also has a host of local retailers offering a strong range of services and products to the local community.

    Swift letting of Grade II Listed Office Building in Norwich
    August 2021

    Swift letting of Grade II Listed Office Building in Norwich

    Acting for a private landlord, Roche have successfully completed the letting of the 2,466 sq ft self-contained period office building, Chalk Hill Cottage on Rosary Road.

    The property dates back to 1842 and boasts a range of period features including original fireplaces, mouldings and sash windows with shutters.

    Ben Common of Roche acted for the Landlord and commented, “Chalk Hill Cottage presented an excellent opportunity for an occupier to relocate to a self-contained period building of real character with its own parking. We were pleased to have achieved a letting of the property in its entirety, which shows the continuing demand for self-contained buildings and the resilience of the Norwich office market”

    Historic Hotel Sale
    July 2021

    Historic Hotel Sale

    Acting on behalf of the fixed charge receivers Roche have concluded the sale of the historic Brandon House Hotel. The property comprised the main 17-bed Georgian building together with an adjacent property which provided a further 6 letting rooms. Both were sold to a local hotelier keen to expand their portfolio in area.

    The sale was the last of a receivership portfolio of similar properties for which Roche were the selling agents. Graham Jones of Roche who acted for the vendors commented: “there has arguably never been a more difficult market in which to sell hotel properties, so it was a real testament to the hard work of all those involved in the transaction to get this across the line and great for the local economy to see the hotel use being retained”.

    Green Britain Centre Sells
    July 2021

    Green Britain Centre Sells

    The former Green Britain Centre in Swaffham has recently been sold on behalf of Breckland Council. The offices, which extend to 22,240 sq ft, have been acquired by Arbotec, a Kings Lynn based business.

    Sam Kingston commented “This is an iconic office,  with close links to renewable energy and the highly visible wind turbine. To sell to an owner occupier who will bring new employment opportunities to Swaffham is fantastic for the town and the surrounding area and with the additional land there is opportunity for further properties to be built”

    Major land deal with Amazon
    July 2021

    Major land deal with Amazon

    Acting on behalf of Briar Chemicals, Roche have recently sold 7 acres of development land, to be used by Amazon for van parking. The land was sold to Dencora, who are developing the site for Amazon’s occupation. The sale leaves only 1 acre remaining of a 25 acre development site, with other occupiers at Briar Park including: Wickes, Viking Self Storage and Evans Halshaw.

    Sam Kingston, of Roche, commented “ Briar Park which sits adjacent to the outer ring road is close to being fully developed. The proximity to Amazon’s warehouse made the site a logical location for the required van parking. There is now a shortage of suitable edge of city development opportunities, taking account of the strong demand”.

    Norwich warehouse letting
    April 2021

    Norwich warehouse letting

    Acting on behalf of Schroders, Roche have recently completed the letting of 5 Twickenham Road, Norwich.

    The property is part of the popular Union Park industrial estate and had recently been refurbished, with work only just finishing before the letting completed. The warehouse extended to 10,441 sq ft and has been let to a local storage company.

    Sam Kingston of Roche commented “The property had only just been refurbished and a number of parties were showing interest in the site. The lack of available warehousing is such that occupiers have limited opportunities at the present time and this has led to a hardening of rents. Now is the time for new warehousing to be constructed” .